An unexpected insurance issue shouldn't mean explaining it in a language that isn't yours
Home, health, life, vehicle and travel insurance, compared across Spain's leading insurers and explained in your language
Your quote, compared across Spain's leading insurers
No hours on hold, no comparison tables to figure out on your own: your case gets compared by hand, so you get the policy that truly fits you, not the first one that comes up
A common problem in Orihuela Costa
This is what usually happens
You take out a home, car or health policy, and everything is fine until the unexpected happens. You need help understanding a policy or making a claim, and you get a call centre, a chatbot or an answering machine that doesn't know your case
And if you don't speak fluent Spanish, understanding the fine print of a policy becomes even harder. You end up not knowing if you're properly covered, or who to ask when something goes wrong
What you've probably already tried
None of these fully solve the underlying problem
Buying online through a comparison site
The lowest price isn't always the cover you actually need, and nobody explains that to you
Calling your insurer's customer service
Long call queues and a different agent every time, with no one who knows your history
Asking a non-professional contact for help
Well-intentioned, but without the training or access to compare real insurers
Putting it off for later
Until the unexpected happens and you discover the policy didn't cover what you thought
Is this for you?
LUX Insurance could be your solution if
You live in, or own a property in, Orihuela Costa or nearby
You'd rather have a person compare insurers for you than an algorithm
You need to be served in a language other than Spanish
You're looking for personal insurance (home, health, life, vehicle, travel) as well as business insurance
You'd rather visit a physical office than only write to a website
Who we are
A local team, on Calle Salvador Dalí, 20
Your insurance, followed by a local team in Orihuela Costa, in Spanish or English. Several insurers compared for you, so the final decision is always yours, with the full picture
Your insurance is chosen by a person
not an algorithm
Personal Insurance
Insurance built around your situation You decide with the full picture
Several insurers compared, to find the cover and price that best fit you
Home
Building, contents and home civil liability
Health
Private medical care, with or without co-payment
Life
Financial protection for you and your family
Vehicle
Car, motorbike or van, with the cover you need
Travel
Medical assistance and cancellation cover for your trips
And much more
Tell us your situation, and get the right cover
The risk
The guarantee
Business Insurance
An unexpected event in your business shouldn't come down to luck
Community building, retail unit or warehouse: a single incident without the right cover can stop your business overnight
Your business, genuinely covered
Industrial multi-risk, professional liability, cyber risk, D&O, retail and anti-squatting: each line reviewed by a certified advisor, not a generic online form
Certified training: Generali Seguros and ICEA (level 2 insurance distribution, IBIPS)
Why LUX Insurance
Three reasons your insurance is in good hands
No algorithms, no call centres: a real person, in a real office, comparing real insurers for you
A person, not an algorithm
Your specific situation comes first, instead of the cheapest standard policy
Several insurers, compared for you
Generali, Liberty, Helvetia and Caser, so the final decision is yours, with the full picture
Service in your language
Spanish and English, in person at our office or by phone and WhatsApp
Personal insurance, business insurance, or both? One message, and you'll hear back through your preferred channel
Tell us what you needHow it works
Three steps, no commitment
You tell us what you need
Through the form, WhatsApp, or at our office, in whichever language you prefer
Insurers compared for you
You get the real options explained, with no hidden fine print
You decide, no pressure
Take out the policy whenever you're ready, or simply keep the information
Let's talk
Tell us what you need
The more information you share in the form, the more precise your quote will be
Visit us
Hours & location
| Monday to Friday | 9:30 to 15:30 |
| Saturday and Sunday | Closed |
Frequently asked questions
Before you write to us
What types of insurance do you offer?
Personal insurance (home, health, life, vehicle and travel) and business insurance (industrial multi-risk, professional liability, cyber risk, D&O, retail and anti-squatting).
Your specific situation comes first, before any policy is recommended
Do you work with just one insurer?
No. Several companies get compared, including Generali, Liberty, Helvetia and Caser, to find the cover and price that best fit your situation, instead of always the same policy
What languages do you speak?
In Spanish and English, at the physical office or via phone, WhatsApp or email, so language is never a barrier when understanding a policy or handling a claim
Where are you located?
C. Salvador Dalí, 20, Local 25, 03189 Orihuela Costa, Alicante, in the same office as LUX Multiservices. You can come by in person, or reach out via WhatsApp, phone or the form on this page. Open Monday to Friday, 9:30 AM to 3:30 PM
How do I request information or a quote?
You can fill in the form on this page, message on WhatsApp or call 604 92 26 12, or email [email protected].
The more details you share (type of insurance, your current situation), the more precise your quote will be
Do I need to live in Spain year-round to take out a policy with you?
No. Full-time residents and owners who only spend part of the year here are equally welcome, something very common in Orihuela Costa.
Your policy gets handled in your language, so distance isn't a problem
Can I just ask for information, without committing to anything?
Yes. Asking for information or a quote carries no commitment.
You get the real options explained, and you decide, with no pressure, whether to go ahead